Crowne Plaza Orlando Universal

7800 Universal Boulevard, Orlando, FL, United States, 32819show map
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Highlights
8
FabulousBased on  253 reviews
Overview

Crowne Plaza Orlando Universal is a 15-story hotel in a business area of Orlando about 2.9 km from Orange County Convention Center offering luxurious rooms with a breathtaking view over the city. The elegant hotel is a good example of sophisticated architecture in Orlando.

Guests will enjoy a strategic location in the business center of Orlando. A theme park, restaurants and golf courses are stroll from the hotel.

The hotel allows quick access to a cove and lakes.

Crowne Plaza Orlando Universal Hotel is about 25 minutes drive away from Orlando International airport.

Rooms

There are 400 guestrooms featuring leisure king room, executive deluxe king room and executive king room equipped with a mini bar, climate control, wireless internet, a laptop-size safe and cable television. They provide spacious bathrooms with a roll in shower, complimentary toiletries and dressing gowns.

Eat & Drink

A delicious breakfast is served every morning. A range of contemporary dishes is offered at the garden restaurant. The hotel’s small Lobby bar welcomes guests for non-alcoholic drinks. Serving a wide range of dishes, Giordano's and Japan Food Aki Restaurant can be reached within 5 minutes’ walk.

Services

Limousine rental services are available on site.

Relax

On-site spa options feature a spa lounge, a health club and a Jacuzzi. The hotel offers fitness classes and a gym to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at USD 16 per day.

Year renovated:   2012.  Number of floors:   15.  Number of rooms:   400.

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Facilities
Wi-Fi
Parking

USD 16 per day

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Game console
  • Children's menu
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • In-room computer
  • Paid films
  • Voice mail
  • International calls
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 6 yearsExtra bedChildren above
6 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Wet'n WildWet'n Wild3300 ft
Magical MidwayMagical Midway2300 ft
Sleuths Dinner ShowSleuths Dinner Show2300 ft
Kings OrlandoKings Orlando2300 ft
The Orlando EyeThe Orlando Eye3300 ft
World s Largest Entertainment McDonald s & PlayPlaceWorld s Largest Entertainment McDonald s & PlayPlace1700 ft
Bayhill Plaza Shopping CenterBayhill Plaza Shopping Center3300 ft
Ripley's Believe it or not!Ripley's Believe it or not!2300 ft
Sleuths Mystery Dinner TheatreSleuths Mystery Dinner Theatre2700 ft
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Giordano'sGiordano's600 ft6203 W. Sand Lake Road
Flippers PizzeriaFlippers Pizzeria900 ft7480 Universal Blvd
FishBonesFishBones1100 ft6707 Sand Lake Road
Japan Food Aki RestaurantJapan Food Aki Restaurant1000 ft7464 Universal Blvd
Popeyes Chicken & BiscuitsPopeyes Chicken & Biscuits1300 ft6725 W Sand Lake Rd
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Beanie WorldBeanie World1.2 mi
International Drive AreaInternational Drive Area5000 ft
Central Florida AmusementCentral Florida Amusement2.2 mi
Orlando Predators Arena TeamOrlando Predators Arena Team2.8 mi
Lake Cane/marsha ParkLake Cane/marsha Park2.6 mi
Busch Entertainment CorpBusch Entertainment Corp2.7 mi
Advantis at Millenia ParkAdvantis at Millenia Park2.8 mi
DE Vry Institutes of TechDE Vry Institutes of Tech1.3 mi
Apollo Group IncApollo Group Inc1.9 mi
The Mall at Millenia The Mall at Millenia 3.2 mi4200 Conroy Rd
Holy Land Experience Holy Land Experience 3.6 mi4655 Vineland Rd
The Florida MallThe Florida Mall4.3 mi8001 S Orange Blossom Trl
Orlando Premium Outlets - Vineland AvenueOrlando Premium Outlets - Vineland Avenue4.9 mi8200 Vineland Avenue
Orlando Kart CenterOrlando Kart Center6.0 mi10724 Cosmonaut Blvd
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Getting around
Airports
Orlando International (MCO)9.7 mi
Orlando Executive (ORL)10.4 mi
Train
Woodsmere Sub-Station8.8 mi
Underground
MetroWest Golf Course4.8 mi
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Reviews
8.0
FabulousBased on  253  reviews

Rating by category:

10.0
Location
8.0
Rooms
8.0
Service
10.0
Dining
  • 9.2
    Superb

    Free Parking. Pool open until 10 pm. Very nice breakfast. About 1 Mile from Universal Studios: We have walked (is about 30 min. Walking) but the hotel has a free Bus in the morning and in afternoon to take the guests there (you should book 1 day in advance)

  • 10.0
    Exclusive

    Comfy spacious rooms. An Umbrella at nearly every pool lounger was huge plus!

    No complaints. I loved, loved how everyone on staff was so pleasant to me the whole trip was great. You must treat the employees very well for them to all be so nice, what a change from the negative attitutudes I get all week long at work!

  • 3.8
    Guest rating

    Rip-off? Well the hotel is simply not worth the price they charge, you can find better hotel for less, sometimes half the price! Do not get impressed of the photos from the website. The hotel looks ok on the outside but that is about it. At check-in there was an asian girl that seemingly did not like her work, if we had not booked the hotel in advance and put the credit card down we would have walked out directly. The room was poorly isolated so you could hear the neighbors and everyone walking by outside. The room had a smell that was not delightful. In summary, look elsewhere for a stay when you go to Orlando.

  • 9.6
    Exclusive

    location was good if your doing universal,sea world,wet'n'wild(which is only 15min walk). taxi was handy frm hotel but you'll spend from $10 to $20 a go(incl tip), shuttle bus very handy but there's also "I-Ride" ($1.25 a go)/very handy as it does a long route to most areas, so ask for an info leaflet on that. Staff were super super friendly and helpful. If going to wet n wild or aquatica, rent your towels when you get there as we very foolishly bought 2 at the entrance at $21.50 each plus tax, then turned the corner to find the rent a towel/locker stall! >;-( hotel rooms were lovely n cosy, bed very comfy, shower clean with good pressure etc etc...

    air con loud in the room... the most disappointing thing we both found was the price of the breakfast... it was your usual buffet. dont get me wrong it was very delicious food but it was a set price of $16.99 p/p plus a customary 15-20% tip on top! so your spending at the very least $42 on breakfast... we didnt realise this the 1st morning and i just had a very lovely fruit salad with some orange juice and a coffee... you may disagree but i think its way to steep... plenty of other places close by and you'll get your breakfast for under $10! Which we found a shame, as we do like to have breakfast in the hotel. apart from that A++++++

  • 9.2
    Superb

    an amazing breakfast, very friendly staff, a great room, the hotel is very big and have many rooms, location near the important parks (Universal, Seaworld, etc.....), helpful service (tickets, informations);

  • 5.8
    Guest rating

    Offered free shuttle to theme parks.

    1) Almost no restaurant or shop near the hotel. 2) Staff was not too nice and helpful. They were not familiar with the tourist infomation. I asked them about the route of i-ride trolley, but they couldn't answer me and finally gave me wrong answers.

  • 7.0
    Very good

    The Hotel should provide free wifi to guest in room.

  • 7.4
    Very good

    My room 1116 was located directly at the accelerator...noisy during night (bell ringing)

  • 7.4
    Very good

    your reception staff was wonderful

    the noisy aircondition

  • 7.8
    Fabulous

    Nearly everything

    One little issue (breakfast) with the front desk.

  • 7.4
    Very good

    Everything OK. Rooms are old fashoned, but very well kept. Everything in the building is clean and hotel staff is very polite. Very nice place to stay

    Air conditioner quite noisy.

  • 7.8
    Fabulous

    I stayed in room 907. One big flaw with that room design is that the AC air intake vent is literally 2.5 feet from the near head side of the bed. So one, it is extremely loud and two you have air rushing over your head all night long. So I did not sleep well all night. I imagine the vent cannot be changed but the hotel could certainly re-arrange the room so the bed is not next to that vent. It is very uncomfortable as it is. I would recommend the hotel but would also advise to request different room than the x07 series.

  • 10.0
    Exclusive

    The rooms were clean that always a plus.

    The bed was not as soft as I would have like.

  • 7.8
    Fabulous

    Location price parking concierge sevices

    Internet services (not working in lobby) Housekeeping (unfrindly)

  • 9.6
    Exclusive

    Very good facilities and food. Well appointed and comfortable room. Very easy checkin and checkout process. Friendly and helpful staff. Good parking at the hotel. Good area, easy to get to. Obviously very geared to family/Disney visitors, but not to the point of excluding "normal" travellers or holiday makers.

    If I had to pick one area that I feel could be improved then there needs to be better soundproofing between the interconnecting room doors and doors onto the hallway. Quite large gaps allow quite a lot of noise transfer either from the hallway or adjoining rooms. Didn't bother me much for a one night stay, but waking up to the sound of next doors kids full of Disney anticipation would have been a deal breaker for a longer stay. Same goes for people in the hallway, you can hear everything. Air conditioning units in the room are also very loud, too loud to sleep with, but the room did not get uncomfortably hot overnight with it switched off. If you can sleep with it on it'll probably mask any noise from next door or outside!

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Highlights
8
FabulousBased on  253 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsCotFREEAll children3 - 6 yearsExtra bedChildren above
6 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Orlando International (MCO)9.7 mi
Orlando Executive (ORL)10.4 mi
Train
Woodsmere Sub-Station8.8 mi
Underground
MetroWest Golf Course4.8 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room